How To Be a Remote Customer Service Representative

Discover ten remote companies paying you the same no matter where you live. We list the full selection of the best remote job boards, here. Flexjobs, a site that gets you access to hand-vetted remote job postings. Use some of these remote-friendly interview questions to ask about remote work culture at the organization.

how to get a remote customer service job

Read on to discover your new commute-free career. Working Nomads curates remote digital jobs from around the web. Work from home or remote places around the world. Set up an alert so we can send you the latest jobs matching your search by email. Interested in a remote Customer Service job with Verizon?

Search current opportunities

Whether it’s using new tools to better serve our customers or trying different ways to generate sales, you’re up for the challenge. At Verizon, you’ll have the ability to pursue your ambitions and grow your career. Displayed here are Job Ads that match your query. SimplyHired may be compensated by these employers, helping keep SimplyHired free for job seekers. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired.

Working remotely does wonders for evening out the balancing act between putting equal time into work and home life because they’re all happening in the same place. Having the comforts of home can improve a workday in ways you didn’t know were possible. They usually communicate with tech-troubled customers over the phone, but they’ve also been known to work through virtual chats as well.

What Education Is Required?

Answer these simple questions to find out if you’d make a great match. Learn more about working from home with Verizon from two of our all-star customer service representatives. For crushing the video interview for the role, see our guide to preparing for a video interview. We wrote this guide because it’ll help you both technically and professionally, in finding that dream remote job in this process. JustRemote will give you a powerful job search with the main idea of discovering remote and virtual jobs online that aren’t listed on other websites.

Companies have access to many more employees than they did before, and that’s good for you as you’re looking for your next remote job. There is various amazing customer service software. However, some are perfect for just specific customer service channels. This means that there is excellent Live Chat Software and even outstanding call center software for phone call customer service reps. The salary may also vary based on your responsibilities.

Customer Success Manager – EMEA

Part of being organized is treating a home office like a real one, with set work hours, a professional demeanor, and the ability to keep your home and work life separate. We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. A remote customer service rep either works from a home office or anywhere outside the organization’s physical office.

  • Also, we write this guide for freelancers but a lot of the ideas apply to people who want a good resume.
  • For instance, an employer based in Boston might be open to hiring a remote worker based in San Diego if the fit is right.
  • Explore A structured search through millions of jobs.
  • If a call center agent is unable to work out the question or problem, they must route the customer to the proper channels.
  • That’s where the responsibilities of remote customer service personnel come into play.

For example, most representatives may operate only over the phone, meaning they are only active when customers call them so they work in the call center. However, another customer rep may operate via email and social media, which means always remote customer service having to be online and active. Your customer service rep resume should highlight your skills and experiences. These are the most important information the recruiter wants to know. It should show the recruiters that you are a stable employee.

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